How Harper GC Used TrueLook in Procore

Boosted Engagement with 1-Click Access in Procore

Customer Details

Customer Since

2017

Business Type

General Contractor

Cameras Used

PTZ Cameras

Partnership

Enterprise Partner

55
minutes saved per week.
45
projects completed using TrueLook.

The Challenge

Timothy Lewis, Senior Project Manager and Asheville Office Director at Harper General Contractors, faces the daily challenge of maintaining high production and team morale across multiple construction projects. With teams and stakeholders geographically dispersed and travel restrictions limiting on-site visits, maintaining real-time project insight and collaboration posed significant hurdles.

"The biggest benefit of Truelook is project team and executive-level visibility into real-time jobsite progress, regardless of a user’s location, and the Procore integration drives daily engagement."

Timothy Lewis Senior Project Manager ,
Customer

TrueLook Solution

In 2012, Harper General Contractors adopted TrueLook cameras to provide remote visibility into their projects. TrueLook’s capability to offer real-time project status updates from any location became indispensable. When Procore introduced the Embedded Experience, integrating TrueLook directly into the Procore interface, Lewis recognized an opportunity to streamline workflows and enhance project visibility.

The Results

The integration of TrueLook within Procore revolutionized Harper’s project management approach. Stakeholders now access TrueLook’s comprehensive features seamlessly within Procore, eliminating the need to toggle between multiple applications. This integration facilitated quicker decision-making and improved stakeholder engagement from day one.

“TrueLook embedded in Procore allows stakeholders to access project visuals instantly,” noted Lewis. “This capability has significantly improved our ability to collaborate effectively, whether stakeholders are across town or across the globe.”

Lewis observed immediate benefits: “During a remote work session, integrating TrueLook within Procore enabled my VP of Operations to swiftly access project visuals. This streamlined our discussions and accelerated decision-making, which are crucial for keeping projects on track.”

The integration not only saved time but also improved the overall user experience. “Navigating TrueLook within Procore is as intuitive as using any of Procore’s core tools,” Lewis emphasized. “It’s no longer an add-on but an essential part of our project management toolkit.”

By embedding TrueLook in Procore, Harper General Contractors achieved enhanced project visibility, streamlined workflows, and improved collaboration, setting a new standard for remote project management efficiency in the construction industry.

"We have 5-10 cameras scattered throughout the company on different projects. We use one or two on every major project we undertake."

Timothy Lewis Senior Project Manager,
Customer